Docs
All docs

Prepare a customer service report

Produce branded recurring service reports and a stored evidence pack, with the source time and unread results visible.

TenantVigil only reads your Microsoft 365 tenant. It never changes a setting: you apply each fix yourself.

Need a hands-on starting point?

Start with one tenant or talk to the team if you want help evaluating fit, permissions, or rollout approach.

Start from stored scan results

Reports and evidence packs are built from stored scan results. The customer must be connected through administrator consent before its configuration is collected.

A source's read time and data-as-of time stay visible, so a report can show when the evidence was collected.

Produce the recurring report

Produce a branded recurring service report for the customer. Download a quarterly business review PDF when the customer has the paid entitlement and the report is generated.

Branding follows the partner's branding settings. A branded report is not a fully rebranded portal.

Keep the evidence pack

Request a stored security evidence pack with a freshness receipt, then download it from its support thread. The receipt records when the pack was produced and from which stored source.

The pack does not promise that every check passed. Unread and open results are shown as unread or open, never as passing.

Framework mapping, not certification

Findings map to 7 framework families: CIS Microsoft 365 Benchmark, CISA SCuBA, SOC 2, ISO 27001, HIPAA, NIS2, GDPR. These are mapping targets, not certifications TenantVigil holds.

A framework mapping helps you find overlapping work. It does not certify the customer or TenantVigil.

Next action

Connect Autotask or the partner API to move report work into your own tools.

  • Connect Datto Autotask
  • Partner API and webhooks