TenantVigil operates as a multi-tenant application with separate customer and admin experiences. The customer portal focuses on posture, control evidence, remediation, and reporting. The admin portal focuses on tenant operations, issues, and operational oversight.

The platform stores tenant-scoped assessment results, evidence, resolution state, scheduling configuration, and audit history so technical users can review both the current condition and the operational timeline of a tenant.

Portal, onboarding, auth, report, and control-refresh failures are captured into tenant-aware telemetry and surfaced to administrators through the admin issue views. This allows support and engineering teams to reason about customer-affecting failures without relying on screenshots alone.

This documentation describes the product’s permission model, operating flows, and supported functional areas. It intentionally avoids disclosing source code, infrastructure secrets, or deployment-specific internals that are not required for customer understanding or security review.